What If I Don't Have OHIP

Most lab testing is covered for OHIP patients (patients with an Ontario Health Card).

• If you do not have OHIP, the lab will charge you an additional fee for lab testing. The fees vary between lab providers and the panel you select. For example, lab testing for urine-only STIs is approximately $45, and approximately $70 with bloodwork.

• Treatment of transmissible infections is covered with your secure messaging fee.

• Medications necessary for treatment are not included, and you would have to pay fees from the pharmacy as those are separate from TeleTest.

If you have additional questions or would like a consultation with one of our physicians, you can purchase a separate consultation and request a time when our physicians will contact you.

COMMON QUESTIONS

I am from another province but currently in Ontario. Can I use my provincial health card instead of OHIP for TeleTest services?

TeleTest charges for access to messaging a physician (real-time chat or via Secure Mail). When you select your test panel, you will be provided with a link in our patient portal to book a time to securely message a physician or correspond with a doctor through asynchronous Secure Mail. The payment does NOT cover the actual cost of medication or lab tests. However, the actual cost of the lab test is often covered by your normal insurance, like OHIP. Any uninsured lab tests in your selected panel will be marked with a "$" symbol, indicating they require out-of-pocket payment.

The health card field during registration is intended for OHIP, as TeleTest currently only operates in Ontario. If you have an out-of-province health card, you can leave this space blank and proceed with registration. You can still order a test panel and receive a lab requisition if you are physically present in Ontario during the consultation, but you will need to check with the lab you visit to confirm whether your provincial health insurance covers the test.

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