Prescriptions

How do I get a prescription after my test results?

Schedule a messaging conversation with a doctor at your appointment time. The doctor will fax any necessary prescriptions to your pharmacy.

Is it possible to get a prescription before getting the lab results?

TeleTest physicians only provide medications prior to testing if you have symptoms or have had a confirmed exposure. If either of these apply to you, you can request medication at the time of your consultation.

How soon can I pick up my prescription once it's prescribed?

Please wait 30-45 minutes before contacting the pharmacy to confirm they have received the fax. If this is your first time reaching out to the pharmacy, let the staff know that you are a new patient and provide the approximate time the prescription was sent from our portal.

It's helpful to specifically ask them to check their fax machine, as staff may sometimes only check their system and may incorrectly inform patients that the prescription was not received.

Can the doctor send a prescription renewal to the pharmacy?

To renew a prescription, please note that once you complete a consultation with a physician, our system does not allow you to access the same physician for follow-up requests, including medication renewals.

To request a prescription renewal, you will need to initiate a new consultation request. This involves selecting a new test panel, completing the intake history, and booking another consultation. Please be aware that you may not be connected with the same physician you originally consulted with during this process.

What medications do you prescribe?

We prescribe various medications, including, birth control, and asthma puffers, among others. However, some drugs like Mifegymiso are not currently prescribed by TeleTest physicians.

What if my pharmacy didn’t receive my prescription?

It can take a little time for pharmacies to process faxed prescriptions. If there's a delay, contact us at support@teletest.dev , and we can re-fax or follow up with the pharmacy.

Can I change the pharmacy for my prescription or get a prescription while traveling?

Yes, you can update us with a new pharmacy address for your prescription. For travel-related prescriptions, like delaying periods, arrange a chat with a doctor to discuss your needs.

Can I get the MMR/MMRV Vaccine through TeleTest?

We don’t treat anyone under 18. You can get this vaccine at any walk-in clinic.

Can I receive antibiotics for a fever, cold, sore throat or flu- like symptoms through your service?

Currently, our service does not provide antibiotics for fever, cold, sore throats. Antibiotics are only available for conditions confirmed by positive test results through our testing process. For fever, cold, sore throat treatment and evaluation, we advise seeking the expertise of a healthcare provider, such as visiting a walk-in clinic or consulting with your family doctor, who can assess your symptoms and recommend the most appropriate care.

Why do I need to pay to have my prescription renewed?

At TeleTest, we provide episodic care, which is similar to the service you would receive at an emergency room or a walk-in clinic. This means that we do not establish an ongoing relationship with our patients beyond the initial consultation. Each visit or consultation, including prescription renewals, is treated as a separate service, which incurs a fee. This charge covers the costs associated with the new consultation and the time our healthcare providers spend reviewing your case and ensuring that the renewed prescription is still the best option for your health needs.

If you are looking to avoid this fee, you have the option to seek prescription renewal through a walk-in clinic, where such charges might not apply.


What medications are NOT prescribed by TeleTest?

We do not currently prescribe the following medications:

1. Amphetamines

Generic nameBrand name

Methylphenidate

Ritalin

Concerta

Metadate

Methylin

Daytrana

Quillivant XR

Aptensio XR

Ritalin LA

Biphentin

Amphetamine/Dextroamphetamine

Adderall

Adderall XR

Mydayis

Lisdexamfetamine

Vyvanse

2. Sedatives

Generic NameBrand name

Fluoxetine

Prozac

Sarafem

Selfemra

Rapiflux

Sertraline

Zoloft

Escitalopram

Cipralex

Citalopram

Celexa

3. Anti-depressants

Generic NameBrand name

Risperidone

Risperdal

Risperdal Consta

Brexpiprazole

Rexulti

Aripiprazole

Abilify

Abilify Maintena

Quetiapine

Seroquel

Seroquel XR

4. Specific oral acne medications

Generic NameBrand name

Isotretinoin

Accutane

Clarus

Epuris

Absorica

Accutane Roche

5. Asthma/Eczema/Psoriasis oral medications

Generic NameBrand name

Prednisone

Deltasone

Rayos

Prednicot

Sterapred

Sterapred DS

Meticorten

6. Infectious disease

Generic NameBrand name

Ivermectin

Stromectol

All antibiotics for sinus, chest, or ear infections

Generic NameBrand name

Amoxicillin

Amoxil

Apo-Amoxi

Teva-Amoxicillin

Mylan-Amoxicillin

Clarithromycin

Biaxin

Biaxin XL

Azithromycin

Zithromax

Zmax SR

AzaSite

Cefuroxime

Ceftin

Levofloxacin

Levaquin


Medications TeleTest can renew but cannot initiate(i.e. prescribe to you for the first time)

1. Blood Pressure medications

Generic NameBrand name

Amlodipine

Norvasc

Lisinopril

Zestril

Prinivil

Losartan

Cozaar

Metoprolol

Lopressor

Betaloc

Ramipril

Altace

Hydrochlorothiazide (HCTZ)

Microzide

Apo-Hydro

Valsartan

Diovan

Bisoprolol

Monocor

Telmisartan

Micardis

Atenolol

Tenormin

2. Gout Medication

Generic NameBrand name

Allopurinol

Zyploprim

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