How do I get a prescription after my test results?
Schedule a messaging conversation with a doctor at your appointment time. The doctor will fax any necessary prescriptions to your pharmacy.
Is it possible to get a prescription before getting the lab results?
TeleTest physicians only provide medications prior to testing if you have symptoms or have had a confirmed exposure. If either of these apply to you, you can request medication at the time of your consultation.
Can the doctor send a prescription renewal to the pharmacy?
To renew a prescription, please note that once you complete a consultation with a physician, our system does not allow you to access the same physician for follow-up requests, including medication renewals.
To request a prescription renewal, you will need to initiate a new consultation request. This involves selecting a new test panel, completing the intake history, and booking another consultation. Please be aware that you may not be connected with the same physician you originally consulted with during this process.
What medications do you prescribe?
We prescribe various medications, including, birth control, and asthma puffers, among others. However, some drugs like Mifegymiso are not currently prescribed by TeleTest physicians.
What if my pharmacy didn’t receive my prescription?
It can take a little time for pharmacies to process faxed prescriptions. If there's a delay, contact us at support@teletest.dev , and we can re-fax or follow up with the pharmacy.
Can I change the pharmacy for my prescription or get a prescription while traveling?
Yes, you can update us with a new pharmacy address for your prescription. For travel-related prescriptions, like delaying periods, arrange a chat with a doctor to discuss your needs.
Can I get the MMR/MMRV Vaccine through TeleTest?
We don’t treat anyone under 18. You can get this vaccine at any walk-in clinic.
Can I discuss heart rate issues related to my medication with TeleTest doctors?
If you're having heart symptoms, it's best to go to the emergency room. Our doctors can’t provide guidance without examining you. A doctor there can advise you on your medication after an exam.
Can I receive antibiotics for a fever, cold, sore throat or flu- like symptoms through your service?
Currently, our service does not provide antibiotics for fever, cold, sore throats. Antibiotics are only available for conditions confirmed by positive test results through our testing process. For fever, cold, sore throat treatment and evaluation, we advise seeking the expertise of a healthcare provider, such as visiting a walk-in clinic or consulting with your family doctor, who can assess your symptoms and recommend the most appropriate care.
Why do I need to pay to have my prescription renewed?
At TeleTest, we provide episodic care, which is similar to the service you would receive at an emergency room or a walk-in clinic. This means that we do not establish an ongoing relationship with our patients beyond the initial consultation. Each visit or consultation, including prescription renewals, is treated as a separate service, which incurs a fee. This charge covers the costs associated with the new consultation and the time our healthcare providers spend reviewing your case and ensuring that the renewed prescription is still the best option for your health needs.
If you are looking to avoid this fee, you have the option to seek prescription renewal through a walk-in clinic, where such charges might not apply.
What medications are NOT prescribed by TeleTest?
We do not currently prescribe the following medications:
1. Amphetamines
Generic name
Brand name
Methylphenidate
Ritalin
Concerta
Metadate
Methylin
Daytrana
Quillivant XR
Aptensio XR
Ritalin LA
Biphentin
Amphetamine/Dextroamphetamine
Adderall
Adderall XR
Mydayis
Lisdexamfetamine
Vyvanse
2. Sedatives
Generic Name
Brand name
Fluoxetine
Prozac
Sarafem
Selfemra
Rapiflux
Sertraline
Zoloft
Escitalopram
Cipralex
Citalopram
Celexa
3. Anti-depressants
Generic Name
Brand name
Risperidone
Risperdal
Risperdal Consta
Brexpiprazole
Rexulti
Aripiprazole
Abilify
Abilify Maintena
Quetiapine
Seroquel
Seroquel XR
4. Specific oral acne medications
Generic Name
Brand name
Isotretinoin
Accutane
Clarus
Epuris
Absorica
Accutane Roche
5. Asthma/Eczema/Psoriasis oral medications
Generic Name
Brand name
Prednisone
Deltasone
Rayos
Prednicot
Sterapred
Sterapred DS
Meticorten
6. Infectious disease
Generic Name
Brand name
Ivermectin
Stromectol
All antibiotics for sinus, chest, or ear infections
Generic Name
Brand name
Amoxicillin
Amoxil
Apo-Amoxi
Teva-Amoxicillin
Mylan-Amoxicillin
Clarithromycin
Biaxin
Biaxin XL
Azithromycin
Zithromax
Zmax SR
AzaSite
Cefuroxime
Ceftin
Levofloxacin
Levaquin
Medications TeleTest can renew but cannot initiate(i.e. prescribe to you for the first time)
