TeleTest
  • Frequently Asked Questions
    • TeleTest Support - FAQ
      • Account & Profile
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    • Our Mission
    • Anonymous Testing & Privacy
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  • Why do doctors limit lab testing?
  • Medication Price Lists
  • Diabetes: A1c and Fasting Blood Glucose
  • Fertility Testing and AMH
  • Anti-Müllerian Hormone (AMH)
  • Acne - Understanding and Treatments
  • Acne
  • Anti-TPO Antibody
  • Beta-hCG
  • Birth Control Pills & Patch
  • Blood Group
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    • How to Do My Own Self-Swab
  • Celiac Disease Screening
  • Cholesterol Profile
  • Complete Blood Count (CBC)
  • Covid-19 Antibody Testing (SARS-COV-2)
  • Creatinine and eGFR
  • Doxycycline for STI Prevention
  • Dukoral
  • Suppress Your Menstrual Cycle
  • Erectile Dysfunction
  • Eczema - Treatment Guide
  • Emergency Contraception
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  • Fertility Testing in Women
  • Finasteride and MPHL
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  • Hepatitis B
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  • Herpes Virus (HSV)
  • Human Papilloma Virus (HPV) and Molloscum Contagiosum
  • International Normalised Ratio (INR)
  • Japanese Encephalitis
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  • NMR Lipid Profile
  • Polycystic Ovarian Syndrome (PCOS)
  • Prostate Specific Antigen (PSA)
  • Performance and Enhancing Drugs (PEDs)
  • Psoriasis - Treatment Guide
  • Poison Ivy
  • PrEP
  • Rectal and Oral Gonorrhea/Chlamydia
  • Rosacea
  • Semen Analysis and Vasectomy
  • Sex Hormone Binding Globulin (SHBG)
  • STI Testing
  • Testosterone
  • Tetanus Vaccination
  • The Thyroid: TSH, T3, T4, rT3
  • Twinrix Vaccination
  • Ureaplasma/Mycoplasma
  • Urinary Tract Infections
  • Vitamin D
  • Vitamin B9 (Folate)
  • Vitamin B12
  • UHIP and TeleTest
  • Weight Loss Medications
  • STI Screening for Performers
  • Asthma
  • Cosmetic Dermatology
    • Consultation Requests
    • Condition - Melasma
    • Condition- Hyperpigmentation in Skin of Colour
    • Custom Prescription Treatments
    • Medication - Vitamins
    • Medication - Triple Therapy
    • Medication - Glycolic Acid
    • Medication - Azelaic Acid
    • Medication - Hydroquinone
    • Medication - Salicylic Acid
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  1. Frequently Asked Questions

Anonymous Testing & Privacy

We take every step to ensure the privacy of your results. We periodically delete all results from your portal.

We wish to provide you with anonymous testing however we are currently limited by lab procedures & regulatory requirements. Our partner labs require identification as part of their check-in procedures. We are also legally required to contact you in the event of a positive test. All lab results in Ontario are stored in the Ontario Laboratories Information System (OLIS).

If you want semi-anonymous testing, do not provide your health card number. However, you will have to pay for the lab testing out-of-pocket. Your results will not be associated with your health card in OLIS and other healthcare providers involved in your care cannot access these results unless they explicitly search for your name and no health card. PLEASE DO NOT PRESENT YOUR HEALTH CARD when prompted for ID at the lab and instead use a different issued ID.

If you provide a health card number (OHIP) your results will be uploaded to the Ontario Laboratories Information System (OLIS) and indexed. While it is not guaranteed that your primary care provider will explicitly check for your results it is still possible for them to do so.

TeleTest does not offer fully anonymous testing. All positive test results for gonorrhea, chlamydia, HIV, syphilis, hepatitis B and C are reported to public health with your name and contact information, even if they are not associated with your health card. These results are not reported to your family doctor, however. If you wish to access anonymous STI testing, please visit a local anonymous STI clinic and do not use TeleTest.

TeleTest does not mail you anything except under the following circumstances:

(a) You select oral or rectal swabs - a package will be mailed to your home in discreet Amazon packaging.

(b) You have a positive result and after failing to respond to email and/or phone calls after 5 separate attempts, we are obligated to mail you a letter notifying you to contact our office. No information is disclosed in the letter.

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Last updated 4 months ago

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